TREAT EACH CUSTOMER IN A SPECIAL AND INDIVIDUAL WAY
Create a digital passport for each of your customers through cognitive modelling. Optimize the customer journey through customer journey analytics by building actionable insights based on customer interactions.
Manages large datasets of customer information aggregated from internal and external data sources. Our solutions also allow enterprises to listen and aggregate streaming of real-time customer data. Provides a real-time view of all customer interactions and events stitched across channels and devices in the context of time.
CUSTOMER IDENTITY MANAGEMENT
Build stronger relationships with your customer
Our team will implement a hyper-personal customer identity management system. Using this, you will be able to manage the customer through any channel - even offline
Convey the message the customer wants to hear
There are a plethora of ways to reach the customer's mind. We ensure that the right customer hears the right message through media targeting. Our systems balance the variety of customers with the cost of reaching them and picks the right channel to target the customer
Reward your customers for their loyalty
Getting the customer is just half the win. Retaining the customer is the harder challenge. Loyalty programs go a long way in persuading the customer to keep coming back. Our systems combine analytics with customer identity to offer loyalty programs to customers
Track the effectiveness of campaigns on a personalized basis
Gone are the days when campaigns were generic. Nowadays they have to be personalized to each customer. We help implement systems that track the efficacy of these campaigns. We will also help you design personalized campaigns